Key strategies for effective technology evaluation

To maintain a competitive edge, life science organizations must leverage technology to enhance decision-making, create innovative business models, and improve customer experiences.

Kim Bennett, Chief Operating Officer

August 8, 2024

2 Min Read
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Integration of new technology can help companies streamline operations, standardize processes, and generate predictable lead times while fostering greater accountability across value streams. 

Nevertheless, technology alone cannot guarantee improved performances or outcomes, and the process of selecting the appropriate system for an organization can be inherently challenging. Here are three fundamental best practices that will help organizations establish solid foundations when evaluating potential solutions.

Define clear objectives and requirements

To conduct an effective system evaluation, you must clearly define objectives and requirements. Objectives should articulate your organization’s overarching goals concerning a new system, ensuring alignment with your strategic vision. Requirements should encompass specific functionalities and features, addressing both functional and non-functional aspects. Key considerations should include aligning the system with existing business processes, prioritizing scalability and flexibility, and detailing integration needs. Understanding user requirements, compliance, and security considerations is critical for successful implementation. Additionally, you should account for budget constraints and resource availability and establish a realistic implementation timeline. 

Engage key stakeholders

Engaging key stakeholders throughout the evaluation process is vital for making an informed decision regarding system selection. By involving representatives from different departments, you can gain diverse perspectives and identify requirements specific to the needs of different teams. This collaborative approach fosters a sense of ownership, leading to increased buy in from end users and decision makers. Meaningful change is driven by people. By involving key stakeholders early in decision making, organizations can achieve successful system selection and the best possible outcome post-implementation.

Do your research

Conducting thorough research is critical for the system-evaluation and selection processes. It provides insights into system features, vendor reliability, user feedback, and security and compliance evaluations. It informs effective financial planning and long-term sustainability, providing essential information on cost, compatibility, and scalability. By using a data-driven approach and acquiring a comprehensive understanding of available systems, your organization will be better equipped to make strategic decisions, avoid pitfalls, and ensure successful implementation of a system aligned with your goals and requirements.

Enhancing technology evaluations through strategic partnerships

Partnering with an experienced consulting firm can equip life-science companies with the specialized capabilities needed to establish a solid foundation for evaluating new technologies. Such partnerships provide access to expert business analysts and skilled program managers adept at aligning technological solutions with your organization’s strategic vision. Such collaborations facilitate the integration of diverse perspectives across teams and enhance decision-making processes tailored to your needs. With experience across various systems, such firms can guide the successful evaluation, selection, and implementation of scalable solutions that streamline operational efficiencies. Engage your team, optimize your processes, and leverage technology to deliver lasting value to your customers.

About the Author

Kim Bennett

Chief Operating Officer, Sequoia Biotech Consulting

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